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FAQ/ TUTORIAL
Bread Maker
內鍋的氟素塗層剝落可否繼續使用,會否影響健康?如何保持耐用?
Ans.

Only available in Chinese.

葉片被刮花可否繼續使用?如何保護葉片才可更耐用?
Ans.

Only available in Chinese.

為何麵包沒有發酵?
Ans.

Only available in Chinese.

為何麵糰沒有發起?
Ans.

Only available in Chinese.

為何材料攪拌不均勻?
Ans.

Only available in Chinese.

如使用相同材料焗麵包, 但偶然不能膨脹?
Ans.

Only available in Chinese.

是否任何堅果類食品都可加入焗麵包?
Ans.

Only available in Chinese.

如何調較麵包顏色?
Ans.

Only available in Chinese.

為何焗出來的麵包很硬?
Ans.

Only available in Chinese.

Copier
Does E#-## indicator and message appear on the display?
Ans.

Turn the Main Power Switch on the Back and the Power Switch on the Left Side of the machine to the OFF position, then back ON again. If the error code does not clear, Please click HERE

Is the copier Platen Glass or Platen Sheet dirty?
Ans.

Clean the Platen Glass or Sheet.

Self Photos / Files - EN

Does the Add Toner indicator and message appear on the display?
Ans.

Replace the Toner Bottle.

 Self Photos / Files - EN

Does any of the U## codes and messages appear on the display?
Ans.

Perform actions in accordance with each message.

User Error Codes (U Code)

Code

Check Points

Code

Check Points

U0

Key Counter or Copy Card not installed.

U16

Please click HERE

U1

Front Cover is open.

U18

Departmental Counter has reached its assigned limit, consult your Key Operator.

U4

Finisher is detached from the machine.

U6

Right Cover is open.

U20

ADF is open.

U7

Right Lower Cover is open.

U21

ADF is opened while scanning from ADF.

U9

Left Cover is open.

U30

Punch Dust Cover is open.

U12

Finisher Staple Cover/Upper Cover is open. Punch Hole Residue Container is not installed. (DA-FS330)

U31

Paper is jammed in the Saddle-Stitcher Unit.

U32

Finisher Infeed/Inner Cover is open (DA-FS605/FS355/FS355A)

U33

Saddle Stitcher Unit Staple Cartridge is missing (DA-FS605/FS355/FS355A)

U13

Low Toner.

U34

Finisher Lover Front Cover is open (DA-FS605)

U14

Waste toner bottle full

U35

Saddle Exit Cover is open. (DA-FS605)

U15

Waste toner bottle is not installed

U90

Internal battery requires replacement.

If the measures outliend above do not solve the problem, Please click HERE.
Self Photos / Files - copier (EN)

Existing Air Conditioner not cold enough
空調機累積塵埃太多
Ans.

Only available in Chinese.

空調機雪種量下降
Ans.

Only available in Chinese.

窗口式 / 分體式空調機選擇小貼士
Ans.

Only available in Chinese.

New Air Conditioner not cold enough
新空調機不及舊空調機凍
Ans.

Only available in Chinese.

受安裝影響
Ans.

Only available in Chinese.

匹數不當
Ans.

Only available in Chinese.

窗口式、分體式空調機選擇小貼士
Ans.

Only available in Chinese. 

Fax
The unit does not work.
Ans.

Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The printing quality is poor.
Ans.
  • The other party sent a faint document. Ask them to send a clearer copy of the document.
  • Some paper has instructions recommending which side to print on. Try turning the paper over.
  • You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
  • The remaining toner is low. Replace the toner cartridge.
  • We recommend you replace the drum unit every third time you replace the toner cartridge. To check the drum life and quality.
  • The toner save mode of feature #79 is on.
I cannot make and receive calls.
Ans.

Self Photos / Files - EN

  • The power cord or telephone line cord is not connected. Check the connections.
  • If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates property, check the splitter.
  • Connect the handset cord and the telephone line cord, then the power cord.
  • When the power is turned on for the first time, the unit will print some basic information.
The unit displays
Ans.
  • The recording paper is not installed or the unit has run out of paper. Install paper and press "SET" to clear the message.
  • The recording paper is not fed into the unit properly. Reinstall paper and press "SET" to clear the message.
  • The recording paper has jammed near the recording paper entrance. Clear the
    jammed paper and press "SET" to clear the message. Do not install folded or heavily curled paper.
The other party complains they only hear a fax tone and cannot talk.
Ans.
  • FAX ONLY mode is set. Tell the other party the number is only used for faxes.
  • Change to TAD/FAX mode, TEL mode or TEL/FAX mode.
  • If you use a distinctive ring service, turn AUTO ANSWER off so that the fax machine is in TEL mode.
  • If you use a distinctive ring service, make sure you have set the same ring pattern assigned by the telephone company.
IH Cooktop
接上電源後,開關掣會閃動,是否正常?
Ans.

Only available in Chinese.

為何IC281、IC282及IC283不能同時使用高火力?
Ans.

Only available in Chinese.

是否所有金屬鍋具都適用於電磁爐?
Ans.

Only available in Chinese.

是否可以用清潔劑清潔?
Ans.

Only available in Chinese.

為何會自動停機?
Ans.

Only available in Chinese.

JOBA
停止後不能回復至正中位置?
Ans.

Only available in Chinese.

接上電源後仍未能啟動?
Ans.

Only available in Chinese.

感覺上噪音比在陳列室試機時大?
Ans.

Only available in Chinese.

Microwave Oven
爐內的燈泡可否自行更換?
Ans.

Only available in Chinese.

爐內的卡紙可否拆去?
Ans.

Only available in Chinese.

發現微波爐內的膠紙有損壞,會否洩漏微波?
Ans.

Only available in Chinese.

使用燒烤功能時冒煙,可否繼續使用?
Ans.

Only available in Chinese.

倒數時計完成後,為何還有聲響?
Ans.

Only available in Chinese.

Momi Momi
可否代為搬運至其他地方?
Ans.

Only available in Chinese.

修理完成後送回,但未能著機?
Ans.

Only available in Chinese.

感覺上力度較新機時細力?
Ans.

Only available in Chinese.

感覺上噪音比在陳列室試機時大?
Ans.

Only available in Chinese.

使用時遙控上的指示燈全閃,然後停機?
Ans.

Only available in Chinese.

Printer
Toner Empty error cannot be cleared. (KX-P7305/P7310)
Ans.

When you print with very low duty (less than 5%) and the toner page count gets to its life end (3,000 pages/Starter Toner, 6,000 pages/Option Toner), the printer stops printing and shows "Toner Empty" error even though the toner low is not detected by toner empty sensor. (refer to 5-1 Toner Empty Control Method) In this case " Toner Empty" error cannot be cleared by just replacing with new toner cartridge because the printer is not detecting low toner by toner empty sensor. To clear the error please install the drum unit only without the toner cartridge once, then install the new toner cartridge. This is mentioned in the Supplement that comes with the Option Toner Cartridge.

Rice Cooker
為何煮飯時有大量泡沫噴出?
Ans.

Only available in Chinese.

防黏內鍋為何煮飯會有飯焦?
Ans.

Only available in Chinese.

顯示屏沒有顯示是否壞機?
Ans.

Only available in Chinese.

防黏內鍋被刮花可否繼續使用,會否影響健康?
Ans.

Only available in Chinese.

Scanner
What could be causing a vertical line down a scanned image, when there is no line on the original document?
Ans.

Having paper dust collect on or near the CCD or CIS can cause a line to appear on the digitized image. To remove this line, you will need to clean the rollers and the lens. Also, using compressed air will blow away any loose particulars such as paper shavings or paper dust.

為什麼我的掃描器會同時捲入數張紙?
Ans.

Dirty rollers may cause document double feeding; your scanner needs routine maintenance. Regular cleaning and maintenance of your scanner will protect your investment, maximize scanner performance, and provide you with the best insurance against costly downtime. Please refer to your operation manual for instructions on cleaning your scanner.

How often should I clean the scanner paper feed rollers?
Ans.

To ensure optimal scanning performance, the paper feed rollers should be cleaned when 20,000 sheets or more are fed into the unit. In an environment where NCR paper is used, it is recommended that the paper feed rollers are cleaned on a daily basis. NCR paper contains chemicals that cause rollers to deteriorate at an accelerated rate, requiring roller replacement much sooner than scheduled. Daily cleaning of the paper feed rollers with isopropyl alcohol will help to prolong the life of the rollers in this harsh environment.

Thermo Pot
水滾後關掉電源,電熱水瓶仍可保溫嗎?
Ans.

Only available in Chinese.

水滾後溫度顯示燈閃是否正常?
Ans.

Only available in Chinese.

活性炭過濾水器可否更換?
Ans.

Only available in Chinese.

備長炭內膽被刮花可否繼續使用?
Ans.

Only available in Chinese.

內膽會否有氧化情況出現?
Ans.

Only available in Chinese.

Wine Cabinet
為何酒櫃內濕度會出現太低現象 ?
Ans.

Only available in Chinese.

酒櫃上下格溫度出現偏差,是否正常 ?
Ans.

Only available in Chinese.

酒櫃在接上電源後,何時才可貯存酒 ?
Ans.

Only available in Chinese.

為何Display 顯示之度數與調較之度數有差異 ?
Ans.

Only available in Chinese.

酒的貯存溫度 ?
Ans.

Only available in Chinese.

酒櫃玻璃門出現汗珠問題 ?
Ans.

Only available in Chinese.

為何酒樽表面Label貼紙有霉菌出現 ?
Ans.

Only available in Chinese.